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Defining the Role of the Digital Navigator​​​​​
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Below are a few examples of how Digital Navigators can support your agency. The role of a Digital Navigator may include different or additional responsibilities based on the agency’s needs. Digital Navigators:
​​Support Adult Learners by…
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Offering assistance with device usage, internet connectivity, and online navigation.
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Connecting learners to digital equity and literacy services or initiatives within and beyond the agency.
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Collaborating with community partners to expand access to digital resources and create a network of support for digital inclusion.
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Support Teachers and Staff by…
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Offering technical support throughout the entire process—before, during, and after the use of digital resources.
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Scheduling push-in sessions with teachers to introduce, support, and implement EdTech Routines.
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Sharing curated digital resources that align with classroom objectives and the adult learner population.
Support Agencies by…
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Collaborating with agency teachers and staff to integrate digital literacy into all programs, ensuring consistent support for adult learners across various services.
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Assessing the effectiveness of digital resources and tools, making data-driven adjustments based on feedback and performance.
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Offering training to enhance digital literacy strategies and implementation in the classroom.
Support Community Partnerships by…
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Conducting surveys of the adult learner population, aligning services to meet their needs, and facilitating communication between the community, the agency, and the learners.
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Organizing community events and workshops that provide hands-on digital literacy training and support to diverse groups of adult learners.
Digital Learning Plan | Part I: The Digital Navigator © 2025 by Digital ATDN is licensed under Creative Commons Attribution-NonCommercial 4.0 International
The Digital Learning Plan | Part 1: The Digital Navigator serves as a guide to help agencies develop and implement Digital ATDN’s Digital Learning Plan by leveraging the role of the Digital Navigator. Similar to the Digital Learning Plan on this website, each section can be used independently, enabling agencies to focus on specific areas of development and distribute responsibilities among similar roles if a dedicated Digital Navigator is not available.
Digital Navigator Training
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What is a Digital Navigator? | Digital Navigator Day | Presentation | Video
Goal: ​​​Discover the essential role of a Digital Navigator and how it can transform your agency’s ability to support teachers and adult learners.
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Digital Equity Services Available in CT | Digital Navigator Day | Presentation | Video
Goal: ​​​Provide a curated list of services and organizations facilitating access to devices, Internet, and digital skills.
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Digital Literacy Learner Profiles | Digital Navigator Day | Presentation | Video
Goal: Utilize digital learner profiles to develop personalized digital literacy skill paths aligned with adult learners' goals and adapt classroom instruction to achieve these digital skill targets.
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Navigating Digital Literacy Resources | Digital Navigator Day | Presentation | Video | Digital Literacy Plan Template
Goal: ​​​Provide a curated list of services and organizations facilitating access to devices, Internet, and digital skills.
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Designing a Tech Hub for Teachers and Learners | Digital Navigator Day | Presentation | Video
Goal: ​​​Provide a curated list of services and organizations facilitating access to devices, Internet, and digital skills.
Resources​
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Create an Asynchronous Tech Support App | Toolkit | Website
​This Wakelet guides you to create your own Asynchronous Tech Support App using Google Sheets and Glideapps.
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Digital Skills Library | Online Resource | Website
The Digital Skills Library is an open repository of free learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals.
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NDIA's Digital Navigator Model | Online Resource | Website
The National Digital Inclusion Alliance (NDIA) offers training, guidelines, and resources to enhance the effectiveness of digital navigators in supporting digital equity and access for adult learners.
DigitalUS Digital Navigator Hub | Online Resource | Website
The Digital Navigator Resource Hub from DigitalUS organizes resources across various areas aligned with the components covered by digital navigators when supporting adult learners, including guidelines, targeted resources, and more.​
The Digital Learning Plan
In addition to the resources shared on this page, we recommend checking out the Digital Learning Plan sections below for additional resources related to bridging the digital divide at your agency.
